Learn how to take a difficult subject head on, while keeping your head on!
Here’s a secret, the product of years of research and experience: difficult conversations are made, not born. Even the least acrimonious discussion can become difficult when one person makes another defensive.
But there’s hope. This book outlines the process developed by Dr. Janel Anderson for starting and staying with a conversation that has the potential to be difficult—in a way that doesn’t make your partner want to put up their dukes or flee the room.
This book creates a fundamental shift in how you think about difficult conversations.
You will discover how to:
- prepare emotionally
- build agreement from the start
- listen and ask questions
- see new sides to the story
- ultimately reach agreement, even when it is elusive
Dr. Janel Anderson provides a method for holding challenging conversations based in neuroscience that will fundamentally change your relationships. The method in this book makes possible a world in which people can listen to, respect and trust one another, even when they disagree and still take difficult situations head on.